InBox ShowWorkingTime
Version 7.0.1
Creation date 2021-02-11
Resources
Module to show the solution time in the form of working time.
Prerequisites
Framework
The following versions of Znuny Framework are supported:
- [7.x.x]
Modules
The following modules are required:
- InBox Core 7.0.1 or superior
Operational system
The following operating systems are required:
- [None]
Software Third Parties
The following third party software is required:
- [None]
Installation
bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ ShowWorkingTime-7.0.1.opm
Configuration
ShowWorkingTime::Core::ToEnableSolutionTimeInWorkingTime
This setting is responsible for enable the solution time in working time
Usage
After enabling the module configuration, the solution time for the ticket will be in the form of working time: